KnowledgeBase | K2661 | Troubleshooting


How can I restore my K2661 to its factory defaults? (Hard Reset)

Question:
How can I restore my K2661 to its factory defaults?

Answer:

Caution: Hard resetting will erase all user memory! Need be, save any custom programming to disk before proceeding.

There are two methods for performing a hard reset on a K2661 Series unit:

  • Master Menu Method:
    1. press MASTER
    2. press [MAST2]
    3. press [Reset]
    4. press [Yes] twice
  • -OR-

  • Boot Loader Method: (useful if your screen is blank and cannot perform the Master menu method)
    1. turn unit on
    2. when you see "Please Wait" in the display, press and release the Exit button. (this takes you to the boot loader)
    3. press [Reset] from the menu and then follow the on-screen instructions.
    4. press [Yes] twice

Via either method, the unit will "initialize" itself for about 10 sec. or so and then reboot to factory specs.

If the above methods do not successfully restore your unit's normal operation it will likely be time to take the unit to an authorized Kurzweil service center for repairs.


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