# System Update Instructions for the PC3A v1.10

updated 4/29/15

## FILES INCLUDED IN THIS DOWNLOAD:

Filename | Purpose
--- | ---
PC3A-v110-Update Install Procedure.html | This document, detailing installation steps
PC3A-v110-Release Notes.html | A detailed history of all OS enhancements and fixes
PC3A110.KUF | Update File

## UPDATE METHODS:

The PC3A can be updated by one of two methods:

- Method (a): direct USB connection to computer
  requires: Computer (Mac or PC) with USB port + USB cable. Please remove any thumb drive connected to the PC3A during the update.
- Method (b): USB storage device
  requires: Computer (Mac or PC) with USB port + USB Storage device - such as a thumb drive.

  Notes on updating via thumb-drive:

  *Thumb drives drawing 100 mA or less are recommended.
  *We advise using the smallest capacity thumb drive you have available.
  *After plugging the drive into the PC3A, wait for about a 30 seconds before proceeding with the install.
  *The OS update .KUF file must be located in the drive's root (top) directory, not within any sub-folders. An "Error -2" message will be displayed if this is not the case.
  *After copying the .KUF file to the thumb drive, be sure to to Eject/Unmount the Thumb Drive from your computer before physically unplugging it from the computer's USB port.

## UPDATE PROCEDURE:

### !! Before updating, be sure to back up any custom programming as user memory will be erased in the process!!

If unfamiliar with the process, please see the following link (or your manual) for details: "Backing Up the Entire User Memory"

1. Choose Update Method:

   (a) If updating via USB-to-Computer connection, connect USB cable between PC3A "Computer" USB port and any available USB port on your PC/Mac.

   -OR-

   (b) If updating via USB storage device (for ex. thumb drive) insert the device into to a free USB port on your computer .

2. Enter the Boot Loader:

   Power the PC3A OFF. Press/Hold the EXIT button and turn the PC3A on. Release the EXIT button when the Boot Loader's menu of options appears on the screen:

                        Run    System   Run     System   System
                        PC3A   Update   Diags   Reset    Utilities

   You will use the various "soft buttons" under the screen to control the update process.

3. Copy the Update File (.KUF):

(a) If updating via USB-to-Computer connection: at step 9 (below), when selecting "PC USB" as your update method, a PC3A device image/temporary-drive will appear on your computer as a removable disk icon or a window. At that time you will be instructed to copy (drag and drop) the .KUF update file to this temporary removable disk. For now, proceed.

(b) If updating via USB storage device: copy the .KUF update file to the root directory of the device using the method specific to your computer system. Safely eject/unmount the device from your computer, afterwards physically remove it, then connect it to the PC3A "Storage" USB port (wait @30sec before proceeding).

4. Press System Utilities:

                        Run    System   Run     System   System
                        PC3A   Update   Diags   Reset    Utilities

5. Press Format Flash:

                        Format  Install Restore
                        Flash   Module  Older                Back

6. Press OK:

                        This will delete all user data, OS images,
                        and installed objects.  Are you sure?

                                                        OK   CANCEL

   A "Please wait..." message will appear while formatting takes place.

7. Press OK:

                        Done formatting flash.

                                                             OK

8. Press System Update:

                        Run    System   Run     System   System
                        PC3A   Update   Diags   Reset    Utilities

9. Select Storage Type: pick either (a) "PC USB"* (if installing via direct USB connection). -or- (b) "USB Device"** (if installing from USB thumb device)

                        Select storage type.

                                       USB     PC
                                       Device  USB           Back

   *(a) If choosing "PC USB" you will see a prompt to copy your files now. Copy the .KUF update file to the temporary removable disk on your computer. Once copied, press OK on the PC3A to proceed.

   **(b) If choosing "USB Device", note that accessing the drive can take up to one minute. Please be patient.

10. Using the data wheel, select the .KUF file (asterisk ∗ placed next to selection):

    Example screen:

                         Select File (.KUF files only) \
                         ∗ PC3A110.KUF       5473K

                                                  UP     OK   CANCEL

11. Press OK:

    Example screen:

                	 Select File (.KUF files only) \
                         ∗ PC3A110.KUF       5473K

                                                  UP     OK   CANCEL

    A progress screen appears while the file is loaded.

    IMPORTANT NOTE: you may possibly see Error messages such as "-13" and/or " -16", indicating the "installation failed". If so, you will need to power off and restart the installation procedure from step 2 above. The subsequent install should proceed without error.

12. Press OK:

                         File PC3A110.KUF was installed.

                                                              OK

13. Power the PC3A Off and back On:

    The PC3A will reboot to normal operating mode and is ready for use.

14. Confirm the OS and Objects were installed correctly: Once powered back up, go to MASTER mode, press the OBJECT menu soft button. Confirm your settings:

                           Object Ver  : 2.31.2
                           O/S Version : 2.41.24383

    If for some reason the install did not complete properly, simply power off, confirm you are using the correct update file, and repeat the process from the beginning (step 2).

## TROUBLESHOOTING:

Note: we have seen a few rare instances where after this OS installation the thumb drive may not work. If you experience such issues, please run the following internal utility to rectify things:

1. Remove any attached USB thumb device
2. Enter the Boot Loader
3. Press System Utilities
4. Press Reload USBhost
5. Press OK to confirm
6. On screen you should see a message indicating the "host controller is working" - press OK again
7. Press Back
8. Power the PC3A Off and back On

The PC3A will reboot to normal operating mode and is ready again for use.