KnowledgeBase | Artis | Troubleshooting


How can I restore my Artis to its factory defaults? (Hard Reset)

Question:
How can I restore my Artis to its factory defaults?

Answer:

Caution: Hard resetting will erase all user memory ! Need be, back up any custom programming before proceeding .

There are two methods for performing a hard reset on the Artis:


GLOBAL MENU METHOD: (with the Artis powered up in normal operating modes)

  1. Press the GLOBAL mode button, then press the "RESET" soft button:


  2. You have two options. You can choose to either:
    (a) Press "No" to clear ALL user memory:
    (all user Programs/Multis/Global settings will be erased)
    OR (b) Press "Yes" to reset ONLY the Global mode settings:
    (user Programs/Multis will NOT be erased)

  3. Confirm your selection by pressing "Yes":
    (a) All user Programs/Multis/Global settings will be erased. OR (b) Only the Global mode settings will be reset:

  4. After either selection the Artis will reboot.

SYSTEM MODE METHOD: (useful if you are unable to perform the above Global menu method)

Note: Resetting from the System Mode will clear ALL user Programs/Multis and Global settings.

  1. Turn the unit Off.
  2. Press and hold the ENTER button while you turn the power on (you can release the ENTER button once you see the System Mode menu).

  3. Press "System Reset":

  4. Press "OK":

  5. Press "OK" again:

  6. Press "Run Artis":

The Artis will then reboot, at which point it will be completely reset back to factory defaults.


Need more info? Check out the following links: